What if “Can you quote me?” didn’t create any work?
Watch a customer request become a priced, validated, ready-to-order quote — without somebody rebuilding the information between systems.
The request was simple.
The work around it wasn’t.
It’s the same information, passing through
too many hands and too many systems.
One request. A whole comic of admin.
Fourteen familiar jobs before the customer gets what they asked for.
- 01Email received
- 02Read request
- 03Notice missing information
- 04Email customer
- 05Wait
- 06Receive clarification
- 07Search catalogue
- 08Find SKUs
- 09Check price
- 10Check stock
- 11Check lead times
- 12Build quote
- 13Email quote
- 14Answer follow-up
Illustrative manual journey. Every business has its own version.
Watch the admin leave the picture.
Eight routine jobs become a connected workflow.
You make one decision: whether to approve.
Ready when you are
Select a step to explore its before and after. Run the demo for automatic playback.
Read another email
Open the inbox, find the request and decide where to start.
A structured request enters the workflow.
Customer, reference and delivery details travel with it.
View the original request · 3 line items
Hi Northstar, could you quote us for the following?
- 32mm stainless steel coupler× 20
- Cable tray — same as previous order× 12
- M8 zinc plated fixings, box× 4
Good automation pauses.
Then gets back to work.
One uncertain product. One useful clarification.
Watch the request return to the connected flow.
- 1Uncertain request
- 2Automation pauses
- 3Human judgement
- 4Customer clarification
- 5Automation resumes
- 6Customer approval
Something doesn’t match
“Heavy-duty brackets like the ones we discussed.” Two possibilities: 54% and 48% simulated confidence.
Uncertain request. Something doesn’t match.
Less administration.
More useful attention.
A person connects the dots.
- —Repeated clarification emails
- —Manual copying and re-keying
- —Separate price and stock lookups
- —Building a quote from scratch
- —Human attention spent on administration
The systems connect the dots.
- One complete, structured request
- Information captured once
- Connected, automatic lookups
- A quote generated and ready to approve
- Human attention reserved for exceptions
Remove the work that never needed judgement.
Make the moments that do more visible.
Rules for the facts.
Prices, stock, tax and calculations come from known data and deterministic rules.
Connections for the hand-offs.
Information moves between systems without a person copying it into the next one.
AI where interpretation helps.
Fuzzy descriptions get a suggested match, supporting context and a clear stopping point.
What could your business
stop doing manually?
Find the copying, chasing and checking.
Then let the right systems take it from there.